How to turn communication around

There is an idealistic and romantic belief that society can become so connected, that we function as one well-oiled unit. A land of peace, productivity, happiness and fulfillment. Yet in our quest to creating open and more connected spaces, we ironically use sides, cliques, righteousness and division as tools of unity. A world according to me, rather than a world according to we. In my research … Continue reading How to turn communication around

Love ain’t all you need

In 1968, the Beatles released their single, “All you need is love”, a four chord pop song that would become the 20th century anthem for solving the world’s most complex dilemmas. The problem with love however, is that everyone has a different definition of it. Whether it’s god, coffee, sports teams, politics, or over/under toilet paper, there are multiple interpretations of the same thing, and … Continue reading Love ain’t all you need

Quality is an attitude, not a list of features

If you’re in the business of selling quality, you must be patient, open, adaptable, empathetic, and educated about behavioral psychology. If you can’t or won’t do this, get another job. Quality is not sold by simply repeating features, berating competing products, or growing impatient when people ‘don’t get it’. It’s also not sold with arrogance or complaining. It’s about connecting your values, with another person’s, in a … Continue reading Quality is an attitude, not a list of features